May 5, 2010

To our wonderful clients,

We recently mailed out a survey asking for your feedback about our services. We were thrilled with the overwhelmingly positive response we received. Thank you so much for taking the time to fill out our survey. We’re pleased to share the results with you:

Percentage of surveys returned: 67% (72 of 107 surveys returned).

Here are some of the comments we received to the question:

  Are there qualities of our services that stand out as being superior?

·         You always work so hard at meeting our needs. I couldn’t get along without you—thanks!

·         They go out of their way to communicate and take care of mom.

·         An excellent company. More like a friend coming into my home.

·         Matinay has been a trusted and much appreciated friend to me and all the family.

·         Individualized, incredible attentiveness and follow-up from front office staff.

·         Sarel is so dear. We feel so fortunate that we have her in our lives. She truly is inspirational.

 The happiness of our clients is our first priority at With a Little Help. Your feedback is instrumental in helping us as we improve our high quality services. Please feel free to contact us at any time with any questions or concerns. Thank you so much for allowing us into your homes and lives.

 Warm Regards,

Marcia Ives, Owner